Blog - E-Commerce & CX

Whether you’re a small enterprise looking for a straightforward solution or a large corporation seeking a robust, customizable platform, choosing the right ecommerce software is key to optimizing operations and ensuring long-term growth.

SAP Commerce Cloud — a powerful solution in the world of digital commerce. As in recent years, there has been an increased demand for enhanced CX and omnichannel operations, SAP Commerce Cloud has become a go-to platform for enterprises around the world. That’s why in today’s article, we’ve decided to talk about the platform’s extensive […]

Auditing is a crucial management aspect for ecommerce stores that desire to stay abreast of the market and sustain a high revenue level. By conducting regular audits, you can avoid significant issues, ensure the optimal performance of your website under all conditions, and gain valuable insights for further success.

The ecommerce market is booming, and it is predicted that the retail ecommerce revenue will reach $1,145.7 billion by 2029 in the United States alone. Read on to learn more and choose the best ecommerce tools to establish and grow a successful online store.

Ecommerce has undergone rapid development over the past decade, establishing itself as a mainstream shopping option for consumers of all ages. Whether it’s electronics, home decor, clothing, or food, a vast array of products can now be conveniently delivered to your doorstep, often on the same day you place your order online.

The eCommerce software market is dominated by versatile platforms offering lots of customization options and industry-specific modules. However, these commerce platforms are no longer sufficient for businesses to keep up with evolving consumer expectations and respond to rapid changes in the industry.

These days, customer service in online stores is equally essential as in brick-and-mortar shops. The fact is that incorporating customer service best practices into your ecommerce organization will pay valuable dividends in the form of longer, stronger, and more rewarding relationships with your clients. In this article, we explain what ecommerce customer service is and […]

Dealing with B2B customers requires a special approach. In today’s digital world, B2B clients are interested in high personalization, stable data access, intuitive UI, and automation that would streamline their routine processes. By using the latest technologies, B2B businesses can meet and exceed such high expectations with the help of B2B customer portals. Read on […]

I recently took part in a project based on the Umbraco CMS. This inspired me to make a comparison of Umbraco and Sitecore. In this article, I will describe these two content management systems, their similarities and differences, and will bring your attention to Umbraco’s qualities that I really liked and that Sitecore lacks. I […]