E-Commerce & CX,
Retail & Wholesale,
SAP CX
Unified Commerce Is the Next Frontier for Retailers
For the last two decades, we’ve been witnessing the evolution of the retail industry from separate offline stores to distributed ecosystems comprising numerous sales channels. Today, retailers must provide an omnichannel customer experience and deliver personalization across all channels to be successful. They implement technologies such as the Internet of Things or ML and software […]
Natallia Sakovich
Mar 01, 2021