Operation and Help Desk
For digitized business processes, the high availability, security, and performance of software applications are crucial. IT infrastructure provisioning and management become mission-critical tasks to ensure that end users can access software applications anytime, anywhere.
SaM Solutions offers comprehensive IT infrastructure management services under contractually defined service levels, ensuring clients can utilize IT applications and services with guaranteed quality and security. These services include:
- Cloud-based infrastructure with 24/7 uptime for software applications
- Application management for on-premises, offsite, or cloud hosting
- First- and second-level user support
- Automated data backup and self-recovery
- Implementation of security and continuity plans, along with audits
Request a quote
Is your request beyond the contact form? Prefer more personal communication? Send us an Email and we will get back to you as soon as possible!
Please, do not hesitate to share any of your ideas or demands with us. Clear-cut project requirements, a rough concept of a future software product, or any other concern - we will help you address it.