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Customer experience (CX) development services

Customer experience (CX) development services

SaM Solutions helps businesses craft connected and meaningful experiences that drive client loyalty and long-term growth. From customer portals and mobile apps to omnichannel solutions and AI-powered personalization, we are ready to deliver your customer-centric transformation.

30+

years of experience

1000+

delivered projects

20+

long-term clients

800+

IT specialists on board

80+

experts in our CX competence center

commitment to our work

Why CX Development

Increased Client Satisfaction

Streamlined interactions and improved usability reduce frustration and make it easier for your users to get what they need.

Higher Retention and Loyalty

Positive experiences build emotional ties. Clients want to return, engage more often, and recommend your product or service to others.

Differentiation and Revenue Boost

Unique CX helps brands stand out in crowded markets, often leading to higher conversions and lifetime value.

Our Core Services in Customer Experience Development

CX Audit and Consulting
CX Audit and Consulting

Our experts work with you to assess your digital interaction effectiveness, identify challenges and opportunities, and develop a data-informed roadmap to CX success.

User Experience Design
User Experience Design

Our UX/UI specialists develop engaging and accessible interfaces tailored to the user needs and behaviors identified in customer journey mapping.

Custom Web and Mobile Development
Custom Web and Mobile Development

We build scalable, secure, and performance-optimized digital products—web portals, mobile applications, ecommerce, self-service, and other custom solutions.

Digital Experience Platform (DXP) Implementation
Digital Experience Platform (DXP) Implementation

We implement and customize leading DXPs such as Sitecore, enabling personalized content delivery and centralized experience management.

Headless CMS Development

Our flexible, API-first content management solutions separate content from presentation, enabling faster time-to-market and omnichannel delivery.

CX Platform Migration
CX Platform Migration

We provide seamless migration from legacy systems or outdated platforms to modern CX solutions—whether you’re moving to a new CMS, DXP, or cloud environment.

Omnichannel Experience Integration
Omnichannel Experience Integration

Leverage backend system integrations and unified customer data to ensure consistency and continuity across touchpoints (web, mobile, social, etc.).

AI-Driven Personalization
AI-Driven Personalization

Our AI-powered solutions analyze customer behavior, preferences, and real-time interactions to serve dynamic content that resonates with individual users—at scale.

AI Recommendations
AI Recommendations

We help you upsell and cross-sell with recommendation engines that provide advanced, context-aware product and content suggestions.

AI Search and Merchandising
AI Search and Merchandising

Transform customer engagement with ecommerce and other digital platforms by offering fast, accurate, and intent-aware search results and dynamically optimized product displays.

CX Analytics and Continuous Improvement
CX Analytics and Continuous Improvement

We embed measurement tools into every CX solution, so you can track performance and use data insights to iterate and finetune experiences.

Our CMS expertise

At SaM Solutions, we develop custom and platform-based solutions and assist you in selecting the content management system (CMS) that best suits your business needs.

Proven Results from our Clients

4x
4x

faster website performance

10x

reduction in website support tickets

3x
3x

growth in conversions

Ready to Bring Your CX to a New Level?

Whether you need full-cycle development or technical guidance, our team is here to help.

How We Work: Our Development Process

Hear from the Clients

Our CX Development Technology Stack

A flexible toolkit helps us build scalable and future-proof CX solutions that evolve as your business grows.

Frontend

JavaScript, React, Angular, Vue.js

Backend

Mobile

Cloud

AI & Analytics

CRM & Integration

Looking to elevate your customer experience?

Let’s build something amazing together.

Choose Your Cooperation Model

Our Industry Experience

FAQ

What exactly is customer experience development?
Why is CX important?
How much do CX services cost?

Request a quote

Is your request beyond the contact form? Prefer more personal communication? Send us an Email and we will get back to you as soon as possible!

Please, do not hesitate to share any of your ideas or demands with us. Clear-cut project requirements, a rough concept of a future software product, or any other concern – we will help you address it.