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Main tasks:

• Receiving, analyzing and processing user requests (tickets, emails, live chat)
• Troubleshooting: distinguishing between application errors and issues related to the environment or access rights
• Communicating with users: clarifying requirements, explaining system behavior, and providing updates on the progress of requests
• Collaborating with development, analytics and application owners on complex issues
• Documenting bugs in the bug tracking system

Requirements:

• Willingness to understand complex application logic and delve into the finer details
• Focus on helping the user, rather than merely closing a request
• Ability to ask questions and clarify requirements
• Ability to read and understand technical documentation and work with logs

Communication skills:

• English proficiency (Upper-Intermediate level with strong written and spoken skills)

Main tasks:

• Transform complex business and technical requirements into structured, actionable User Stories
• Ensure backlog items are well-prepared for refinement and sprint planning, with clearly defined requirements
• Maintain high-quality documentation in line with the team’s Definition of Ready (DoR)
• Use Atlassian Jira and Confluence to maintain requirements, track progress, and support transparency
• Work closely with development and QA teams to support solution design and ensure alignment with project goals

Technical skills:

• Proven experience in product-oriented commercial projects
• Formal education or specialized training in IT-related analysis
• Ability to participate in and contribute to technical discussions
• Strong skills in creating detailed tasks and managing/prioritizing project backlogs
• Solid understanding of Agile methodologies and hands-on experience in shaping requirements for agile teams

Communication skills:

• English proficiency (С1 Advanced)
• Ability to write clear, concise, and effective User Stories

Core responsibilities:

• Design and implement new front-end features for our customized B2B storefront using the latest version of SAP Composable Storefront (Spartacus).
• Support integration with OCC and third-party APIs to deliver a seamless, tailored customer experience.
• Build and maintain high-quality, reusable Angular components that deliver robust, efficient functionality.
• Implement new and support existing CMS components to enhance content management capabilities.
• Write clean, well-documented code that follows best practices.
• Create accessible, responsive interfaces to ensure cross-platform compatibility and superior user experiences.
• Collaborate closely with back-end developers, designers, and product owners to deliver a top-tier B2B storefront frontend.
• Utilize SAP Hybris Backoffice and develop Impex scripts to manage necessary configurations and layouts effectively.

Mandatory skills:

• 5+ years of front-end development experience with SAP Commerce Cloud (Hybris), delivering scalable UI solutions.
• 3+ years of hands-on experience with SAP Composable Storefront (Spartacus).
• Proficient with SAP Commerce Cloud features and components such as SmartEdit, ASM, Backoffice, Product Cockpits, Promotion Engine, and
• Personalization.
• Strong expertise in TypeScript, Angular, Node.js.
• Experienced in building and customizing headless ecommerce sites with 3rd-party CMS solutions (Contentful)
• Skilled at integrating third-party services.
• Solid HTML/CSS/SCSS skills, responsive design.

Nice-to-have skills:

• Understanding of the SAP Commerce back-end stack: Java, Spring, FlexibleSearch, and Impex, at a level sufficient to work independently of back-end developers.
• SAP Commerce Certifications.

Communication skills:

• English proficiency (Upper-Intermediate / Advanced).
• Strong communication skills for client and stakeholder interactions.
• Ability to work effectively in Agile teams.
• Problem-solving mindset with attention to details.
• Collaborative approach to cross-functional projects.